Senior Medical Receptionist

PartridgeGP was established 2014 in Glenelg – Adelaide’s iconic beachside suburb. We grew in 2019 to prominent custom-built rooms and we remain GP owned and led. We are fully accredited and are an award-winning training practice.  Our administration team plays an integral part of our mission to provide professional, comprehensive, empowering and sustainable healthcare to our patients.

We are currently seeking a Senior Medical Receptionist to join our supportive practice team and contribute to provision of excellent services to our patients, doctors, allied health team and co-workers.

This position is offered as a full or part time position, however willingness to work five days – Monday to Friday is a must.  Very occasionally, a Thursday evening or Saturday morning may be required.

This is a pivotal role, with advancement opportunities, if desired.  You will be contributing to the smooth and efficient day to day running of our Practice.  As such, we require the following:

Essential skills:

  • – Understanding of the general business operations of a medical practice
  • – Recent experience in a fast-paced, busy general practice.
  • – Advanced understanding of Best Practice
  • – Comprehensive knowledge of Private billing, WorkCover and Medicare
  • – Professional, high level customer service skills
  • – Mature and empathetic approach when dealing with patients.
  • – Great organisational skills, ability to multi task
  • – Pro-active/”CAN–DO” approach
  • – Ability to demonstrate and encourage leadership and teamwork

Desirable Skills:

  • – Marketing & Advertising to attract new patients, retain and rebook existing
  • – Knowledge of Halaxy, Cliniko and Cubiko software

Senior Role responsibilities:

  • – Support the reception team to excel in their responsibilities
  • – Liaise with patients and their families in a compassionate manner.
  • – High level of attention to detail and time management.
  • – Communicate with respect and integrity
  • – Support the management team to achieve practice goals

Reception responsibilities

  • – Maintain a cheerful and professional manner at all times when liaising with patients, clients and the PartridgeGP team
  • – Schedule appointments, answer phones, process patient accounts and manage correspondence

We are seeking a friendly, adaptable and resilient person with a team spirit who appreciates being part of a supportive practice team.

Short-listing for these positions will commence immediately, however, we reserve the right to close this position earlier than stated. Only short-listed applicants will be contacted.  Further information available on our website   www.partridgegp.com.au

Please submit your current Resume and Cover letter for consideration to our Office Manager Jared at pm@partridgegp.com.au