Senior Medical Receptionist

PartridgeGP was established 2014 in Glenelg - Adelaide's iconic beachside suburb. We grew in 2019 to prominent custom-built rooms and we remain GP owned and led. We are fully accredited and are an award-winning training practice.  Our administration team plays an integral part of our mission to provide professional, comprehensive, empowering and sustainable healthcare to our patients.

We are currently seeking a Senior Medical Receptionist to join our supportive practice team and contribute to provision of excellent services to our patients, doctors, allied health team and co-workers.

This position is offered as a full or part time position, however willingness to work five days - Monday to Friday is a must. Very occasionally, a Thursday evening or Saturday morning may be required.

This is a pivotal role, with advancement opportunities, if desired. You will be contributing to the smooth and efficient day to day running of our Practice.  As such, we require the following:

Essential skills:

  • - Understanding of the general business operations of a medical practice
  • - Recent experience in a fast-paced, busy general practice.
  • - Advanced understanding of Best Practice
  • - Comprehensive knowledge of Private billing, WorkCover and Medicare
  • - Professional, high level customer service skills
  • - Mature and empathetic approach when dealing with patients.
  • - Great organisational skills, ability to multi task
  • - Pro-active/”CAN–DO” approach
  • - Ability to demonstrate and encourage leadership and teamwork


Desirable Skills:

  • - Marketing & Advertising to attract new patients, retain and rebook existing
  • - Knowledge of Halaxy, Cliniko and Cubiko software

Senior Role responsibilities:

  • - Support the reception team to excel in their responsibilities
  • - Liaise with patients and their families in a compassionate manner.
  • - High level of attention to detail and time management.
  • - Communicate with respect and integrity
  • - Support the management team to achieve practice goals

Reception responsibilities

  • - Maintain a cheerful and professional manner at all times when liaising with patients, clients and the PartridgeGP team
  • - Schedule appointments, answer phones, process patient accounts and manage correspondence

We are seeking a friendly, adaptable and resilient person with a team spirit who appreciates being part of a supportive practice team. 

Short-listing for these positions will commence immediately, however, we reserve the right to close this position earlier than stated. Only short-listed applicants will be contacted. Further information available on our website.

Please submit your current Resume and Cover letter for consideration to our Practice Manager Tracey Holgate by emailing your application to